Open questions RSS

Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.

Date / User Question  
2009-01-03 07:02
kathleenotto
Other Questions:
i am a newbie.i just registerd with product sourcing a free drop shipper.now i am confused how do i upload those products + images to my website or does web plus do that for me when i put the product information in.
Answer
2009-01-05 01:34
Larry Dwyer
Basic Site Set Up:
How do I add drop down buttons to my products
Answer
2009-01-05 04:00
Oana
Basic Site Set Up:
Hello! How can i restrict the number of countries i deliver my products to? Because i can not deliver them to any country of the world. Thank you!
Answer
2009-01-08 20:30
Patrice Winston
Account Management:
Why are deleted items still showing up in my online catalog and product price and stock update, and how do I remove them?
Answer
2009-01-10 15:59
brianne
Basic Site Set Up:
Is there anyway I can build my store without having to use html code to customize everything??
Answer
2009-01-12 08:08
Trey Madigan
Basic Site Set Up:
Can you have more than 1 store? I would like to open another and could not find the answer.
Answer
2009-01-14 18:02
tims online store
Other Questions:
how do I set my pay pal up
Answer
2009-01-16 04:36
kathleenotto
Other Questions:
i screwed up on my categories.anyone know how i can delete this and start over.please help.
Answer
2009-01-17 14:58
Christi Smiley
Basic Site Set Up:
I followed your tutorial on the Banner Manager. When I select the Select from Server option, I download my own picture. When I try to insert it, nothing happens. What am I doing wrong? Thanks...........Christi
Answer
2009-01-18 21:28
Timmy esters
General Information:
how do I add links to my site
Answer
2009-01-18 22:21
Matt
Store Customization:
Is there a way to limit the amount of a product a customer can buy? For instance, if I offer a certain product for $4.99 and I have 5 in stock, is there a way to limit the quantity of this item a person can order to one (1) per customer?
Answer
2009-01-19 02:41
Wilson
General Information:
Dear support, i have setup my test website and i'm still exploring the features, thus far , i m happy with it. I notice you have a premium service. How is this compare to me making a donation? Does this mean when i make a donation my website 'is registered' and a valid user? i am thinking of remitting a donation of USD 200 - 300. my concern is that vstore will remove my website. Thank you
Answer
2009-01-21 10:25
Amy Varela
Premium Features:
Would like to go with a premium feature. I want to know if there is a product limit? I have about 130,000 products that I have to bulk upload. Is there FTP available if not does it time out from the server trying to submit that many products. Where do I get a password to FTP them to your server? Thanks!
Answer
2009-01-23 11:41
Yvonne Green
Basic Site Set Up:
Can I add ebooks to my store? And if I can, do you know where I can 'store' them so that only the people who have paid can download them (if you see what I mean). Is there a specific site that hosts this sort of thing. Then I presume I would just put a picture on the page and some sort of link to the book so that people would click on the link or be shown the link once they've paid. Sounds a bit confusing, I know, but I'm not really sure about how to do this. Hope you can help...
Answer
2009-01-25 18:05
Fisher
General Information:
Can i use paypal's website payments standard on a free account? If i can how do i use it?
Answer
2009-01-27 10:33
scott
General Information:
why does it say there are no products to dispay when i click on a catigory?
Answer
2009-01-28 04:40
George Chapungu
Basic Site Set Up:
Hello How do I add affiliate link codes to my store? Thank you
Answer
2009-01-28 19:42
juan
Store Customization:
I have a product that is discountinue, which is in my new catalog. I need the option to offer a different product. How do I do that. Thanks. Juan
Answer
2009-01-31 01:40
Suman Joshi
Other Questions:
Dear sir/madam, I am from Nepal. I am interested to open a store. But I don't have paypal account. Is there a system to wire transfer the payment to my bank account in Nepal, once, customer pays through their credit card ? Thank you.
Answer
2009-01-31 15:52
Tina Holden
Store Customization:
I currently have a banner in my store, but I want to update it. I don't remember the correct size, that is how many pixels long and wide should I set it? I want it as long as fits. Thank you, Tina
Answer
2009-01-31 21:04
nancy sammons
Store Operation:
can you export the products list
Answer
2009-02-01 01:13
Tina
Store Administration:
I'm in Canada and each province has it's own PST, then you have the federal tax GST and then HST and QST. How do I set up this tax scheme? I know the rates for each province but im so confused by how to set this up. Also, some of the products are exempt from PST but not GST, how would I set this up?
Answer
2009-02-01 01:17
Tina
Store Administration:
I need help in setting up different kinds of shipping and handling schemes. One of the companies that im featuring products from has a table rate that has shipping and handling based on total of order (0-$24.99=$7.95, $25-$49.99=$8.25 etc)BUT I will also be dropshipping from other companies who will be using UPS. Please walk me through how I would set this up, or if its even possible for that matter!
Answer
2009-02-01 18:31
Tina Holden
Premium Features:
Hello, I looked in the Forum, but couldn't find the answer. Can I change the titles of my 'Buttons'? For example I don't like the "Buy now!", but would rather have it say "Add to Cart". Is this possible? Thanks so much, Tina
Answer
2009-02-03 11:51
David Nuttall
Other Questions:
I have seen many sites come and go. Many go because they are not funded enough. If you are giving all this for free, how do you make your money?
Answer
2009-02-05 18:48
abi balogun
Premium Features:
i just took out the premium service on naijabay.weblodge.net how do i remove the Powered by VSTORE.ca - Professional Ecommerce Website Design and Hosting Solutions - Designed by vn2designs.com
Answer
2009-02-07 19:20
Abdul
General Information:
How many stores can I open? How much does it cost me to open more than one store?
Answer
2009-02-08 21:03
James Kistler
Basic Site Set Up:
I set up an account (Nickel) but never received a confirmation email. My password does not work and I am not able to retrieve my password. Please assist.
Answer
2009-02-11 14:44
kilyn
Basic Site Set Up:
I have a Merchant Account with, Intuit payment solutions are they compatible with you?
Answer
2009-02-15 12:51
Jeff Rappaport
Store Customization:
How can I change the wording on the check out page from Postal Code to Zip Code as that is what the United States uses for that function?
Answer
2009-02-16 09:56
Jerrynn
Other Questions:
Hi, I do not require my customer to sign up as a member for my product. Is the 'purchase without account' module available? How can we get it installed? the information about purchase without account can be found here http://www.oscommerce.com/community/contributions,355
Answer
2009-02-16 17:54
Barbara Sautner
Basic Site Set Up:
I have been trying to set prices on my product and continue to put in the price but get 0 dollars in the web preview. The help sheet I've been working on has a lt. purple/blue box where the price goes and is totally white every where else. Is this the issue? Thanks for your help
Answer
2009-02-16 21:15
Gabriele
Basic Site Set Up:
How do I cancel this account?
Answer
2009-02-18 11:47
David Harvey
Basic Site Set Up:
How can I upload / populate my site with a large number of products? thank you
Answer
2009-02-28 12:25
joe
Basic Site Set Up:
can we add to the footer and how. Thank You
Answer
2009-02-28 18:58
Tami
Other Questions:
Hi there, I am trying to test out my new store by purchasing products. When I go to check out, it only gets to 'payment information' and then goes back to the beginning and asks me to log in again. It never goes to the confirmation page to actually submit the order. What am I doing wrong?
Answer
2009-03-03 17:09
Tami
Store Customization:
Hello! is it possible to change the starting order number?
Answer
2009-03-03 21:54
Lee
General Information:
Is there a option that lets you have an intro page? Like when some one goes to your site, they get an intro page where they have to click enter to enter the website?
Answer
2009-03-04 20:58
Susan Gallagher
Store Operation:
I have my shipping module configured but when I go to view the items in the cart at the bottom of the page it says "Error: Shipping Methods not configured percent (ignored)" and I don't know why.
Answer
2009-03-06 20:26
jerry oleary
Basic Site Set Up:
how do i add items to my store ?
Answer
2009-03-09 16:29
Amer
Store Promotion:
sir when i get my store online,can i have AFFILIATE feature so that i can advertise and promote,and give away affiliate links to advertise and increase my sales
Answer
2009-03-09 17:07
Amer
General Information:
when i get my online store,and when i begin the sales,can i keep the 100%commission or will i get some percentage of commission
Answer
2009-03-11 12:08
Carola Chapman
Basic Site Set Up:
I am looking for a store where I can implement an affiliate program. Is that possible to do here. My affiliate hosting server is telling me that I need to be able to add an html code.
Answer
2009-03-11 19:09
H. Duvall
General Information:
I would like to sell pre-paid cards for an adult website. The image on the cards DO NOT show any nudity or profanity. Am I able to set up a store to sell these cards.
Answer
2009-03-12 12:35
Kelli Crouse
Premium Features:
If I upgrade to premium and find that I do not need these features and decide to cancel after having created my store, will the store revert back to its basic design or will I retain the design elements I have added?
Answer
2009-03-14 11:03
Diane
Basic Site Set Up:
Why are the "special" prices not showing up in the original add. They are only showing up under specials. The first 2 I did have the special price under featured items but none of the others are.
Answer
2009-03-14 19:12
Julie Little
Store Administration:
How do I set up Paypal IPN in paypal? I watched the tutorial on how to set it up in Vstore. I think I did it right in Vstore. In PayPal they ask for an IPN Url, and I dont really understand what to do. I really like Vstore and would like to be able to start using it, but if I cant figure out how to get paid if I sell something I will have find another web store to use. It looks like you have to be a developer or something to figure it out. Help me out.
Answer
2009-03-16 12:40
Kelli Crouse
Store Administration:
Am I able to apply tax to all of my products as a group after they have been added, or do I have to go back into each individual product and add it one by one?
Answer
2009-03-17 13:23
Kelli Crouse
Store Customization:
How do I remove the "Category: Home & Garden>>Home Improvement" link from the top left side of my header?
Answer
2009-03-18 13:11
Bob McPherson
Other Questions:
I have just set up an online store. - http://broughtyathletic.vstore.ca/ - and have tried to do a trial of the system. I am using the PayPal IPN module but when I get to the Pay Pal page where I want to enter the buyers e-mail address and password the e-mail address of the seller is already there - and I think this will put some buyers off. I'm assuming I've set something up wrongly! Your advice would be greatly appreciated. Thank you.
Answer
2009-03-24 00:08
Chris
Basic Site Set Up:
Hi, Can't seem to get my product images uploaded, with prices on them, for customers to see, and select them for checkout? At present the images have been uploaded, from the page editor, but they don't display on the site? What's wrong? Chris
Answer
2009-03-24 09:12
Karl
Store Customization:
After reading the getting started guide, I was trying to update information using the customize store tool and would like to know how to save it? Once I navigate away from the page for example by next going to the page editor tool and then returning back to the customize tool, all of the information that I had entered is gone. I don't see any save or update link or button. Can someone please help?
Answer
2009-03-25 23:08
Tina Holden
Store Promotion:
I have a Premium Account and am trying to upload onto Google Base. I looked at the tutorial, but when I come to the place where it says to upload file beadcomber_vstore_ca.txt ...how do I save this file first onto my computer?? Where do I download to get it? ...where do I find this file in my Admin...? Thanks Tina
Answer
2009-03-29 01:40
Satownboi
Other Questions:
How do I ad a flash template to the home page?
Answer
2009-03-29 23:09
Brian Spence
Basic Site Set Up:
I want so put affiliate links(that I get a commission on all sales) as well as my own products on my store. Is this possible?
Answer
2009-04-02 22:06
ishady
Basic Site Set Up:
Could I make my store name into dot com? and not .ca ? Thx
Answer
2009-04-08 11:43
John Weaver
Basic Site Set Up:
Why does the full product description that I have written appear on the preview page?
Answer
2009-04-08 12:04
John Weaver
Basic Site Set Up:
I meant to ask...why doesn't the product description that I have written appear on preview and webpage? Thanks
Answer
2009-04-10 10:50
John Delmarle
Basic Site Set Up:
I have entered the weight of products in my store, but the shipping weight in the shipping selection screen for the customer is showing a weight much heavier than I entered for that product. How do I change it so it is correct? If there a default weight for everything? Thanks.
Answer
2009-04-11 16:56
david
Basic Site Set Up:
How do I add links to my page from another web site, If I do this does the link carry the information with it automatically when clicked or is there another stage I need to do. Thanks
Answer
2009-04-18 18:59
phiona
Basic Site Set Up:
Hi, We are considering upgrading our account to Premium service.... but wanted to confirm 100% that your Premium Store Service has the capability to track inventory down to the product attribute level. We sell kids clothing which has variations in COLOR and SIZE. We need the capability to specify QUANTITY down to the COLOR & SIZE level (e.g. Baby Cotton Dress - Color: BLUE - SIZE: 3M - QUANTIY: 10). Please can someone get back to us on this... Thanks so much! -Phiona
Answer
2009-04-21 20:29
Annette
Store Administration:
How can I correct the "flat rate shipping, plus additional each item" from adding the rates together for one item? (example, flate rate $14.95, plus $8.95 each additional) on testing checkout with one item, the total shipping is showing $23.90 NOT $14.95
Answer
2009-04-23 13:17
jennifer matamoros
Premium Features:
upgraded. how do i set up my domain name?
Answer
2009-04-27 17:10
Regina Smith
Other Questions:
I am concidering a VStore and also considering being an affiliate/merchandizer for Neverblue. Their site says I have to be represented by a legitmate 2nd level domain name with no spawning process popups etc. I am sure you are familiar with all the requirements of all the affiliate programs. Does the VStore meet all these? Can I sell all different affiliate programs at the same time on one website plus my own products, or do I need different websites for everything?
Answer
2009-04-28 07:17
Phil Winston
Store Operation:
Hi, i recently signed up and I am very happy with how your site operates, just one thing, when i do a test order the shipping charges do not show up anywhere. i have a few diferent options selected and they dont show up during the order process. What am I doing wrong? Phil
Answer
2009-04-28 07:25
Phil Winston
Basic Site Set Up:
Hi, i stupidly spelled my store name wrong and need to change it. The url is http://gamstro.vstore.ca and it nees to be ganstro.vstore.ca There is only one letter wrong and i dont want to go through the whole set up process again over one letter. Can this be changed? Phil
Answer
2009-04-28 23:14
debbie
Account Management:
How do I add a customer list?
Answer
2009-04-29 02:18
Thomas Waites
General Information:
How much is it to upgrade to the premium features?
Answer
2009-04-29 09:44
John Delmarle
Basic Site Set Up:
I am having a problems with shipping. I offer USPS shipping only. I only sell one product at the moment Hot Wheels Cars. I do not want a customer selecting the bound material rate for shipping since it does not qualify. How do I remove that option from my shipping so they do not have a selection for it at check out?
Answer
2009-05-01 13:47
Joseph
Store Customization:
how do I change the word TOP in nav bar to HOME?
Answer
2009-05-01 13:53
joseph
Store Customization:
How do I change the word TOP in nav bar to HOME
Answer
2009-05-02 00:26
Tracy Koh
Account Management:
Hi, I have just registered a domain with you, i.e. d-olio.com. How do I make use of you free DNS service to setup emails using my domain, e.g. sales@d-olio.com?
Answer
2009-05-02 21:28
Cynthia
Other Questions:
I am selling 3 different kind of products. One of these needs a much higher shipping cost than the others. How can I tell the system what to charge for each category of items? I've tried the table thing, but it only charges for the highest of the 3, it does not add the items together (if I buy say 1 of each). I need it to charge a specific fee per item, but I have different fees for different items, how do I set that up for multiple items/categories?. I hope this makes sense. Can anyone help?
Answer
2009-05-07 18:04
debbie
General Information:
How do I add subcategories?
Answer
2009-05-07 20:03
Laura
Basic Site Set Up:
i am new to vstore...i set up a google base account and i have 26 items in my store so far but only 6 are showing up in my base account am i doing something wrong? or is their some sort of schedule that vstore submits to google base?
Answer
2009-05-11 09:27
bb.baubles.beads
Basic Site Set Up:
Can I sell my own items here?
Answer
2009-05-14 05:15
Dianna Brown
General Information:
After clicking on a new added item, a phrase" no product found" appears. What could be the problem?
Answer
2009-05-14 16:10
JC
:
When I order something from my products after I press the buy now button it says " Your Shopping Cart is empty!" Even when I try to enter the product page it says that the product was not found. What can I do?
Answer
2009-05-18 01:30
shine
Other Questions:
Before i open a website on Vstore, i was wondering if i can sell repilcas cosmetics as long as i states that they are replicas??
Answer
2009-05-18 09:35
John Weaver
Premium Features:
Can you explain the redirect system and how paypal accepts payment and how my ebooks are automatically downloaded following my customers payment please?
Answer
2009-05-19 09:47
Carola Chapman
Basic Site Set Up:
How do I center HTML code in my header. Thanks.
Answer
2009-05-21 18:29
Denice Duszynski
Other Questions:
I want to use the affilate program on my site so people can promote and sell my products. Can anyone help me with the back office part of this. It appears that it is the same url that everyone is promoting, so how is that accurately tracking peoples sales. I would love any feedback on this.
Answer
2009-05-25 10:31
juan
Store Customization:
How can I show the price difference on the web page. i.e. item is for 50.00 but the sale price is 25.00. I've seen some pages that have a line through the retail price then the sale price right under it. How can I accomplish that. Thanks
Answer
2009-05-26 10:29
John
Store Administration:
How do I add an invoice number to my invoices.
Answer
2009-05-27 00:44
Raymond
Store Administration:
How do I add rss feed ads into my site.
Answer
2009-05-28 08:50
Alain
Premium Features:
Hello, I would like to know the fees for the premium features before I sign up. Also, are comics who are "suggested for mature readers" on your liste of items who are banned? Thank you
Answer
2009-05-30 13:17
George
Store Customization:
Can you tell me how to set up recurring payments.
Answer
2009-06-02 05:51
Janet Moore
Basic Site Set Up:
I cannot use this link. http://www.vstore.ca/vstore-premium.php I am a premium customer. I cannot find the Bulk upload took shown to control click multiple images. The other bulk upload only allows me to do 5 at a time.
Answer
2009-06-04 13:19
Jesse Paz
Basic Site Set Up:
How come nothing shows on the next page when you click on product image or name on the home page?
Answer
2009-06-04 16:15
Jesse Paz
Basic Site Set Up:
store= build4life.vstore.ca How come no product shows on the next page when clicked on the home page. Catagories don't show products either when click. Only one product out ot the 15 I have uploaded shows when click on the home page. All of them were upload exactly the same way. And I have gone over and edited all of them in the same way.
Answer
2009-06-08 11:35
Thitima
Basic Site Set Up:
Hi, I want to set my store to be able to accept payment and ship to two country, which are United Kingdom and United States. How do I configure 'Shipping module'(I want to use Royal mail standard parcel for UK customer, how to configure the option?), and which shipping module I should use for US customers and how to configure the specific module? Many thanks. Thitima
Answer
2009-06-11 13:41
Frank
Basic Site Set Up:
How come when i load a banner image it displays as NO IMAGE AVAILIBLE?
Answer
2009-06-16 02:26
Hope Griffin
General Information:
Can I have digital downloads of my product?
Answer
2009-06-16 05:32
Jonathan
Store Administration:
Does this give a facility to charge in sterling pounds or its dollars only. I am in UK.
Answer
2009-06-16 21:47
Wing
Basic Site Set Up:
Is there any way of changing the general font size of the entire website?
Answer
2009-06-18 21:47
Barbara Smith
Other Questions:
How do I get my sizes in order right now they are 2xl, 3xl large medium small xl. I want them to be small, medium, large, xl, 2xl, 3xl.
Answer
2009-06-24 22:30
Patricia Nelson
Basic Site Set Up:
Robert Allen told me about this to set up a free web site on vstore How do i start,What button to press
Answer
2009-06-27 21:04
Lisa Brown
Basic Site Set Up:
I'm not sure I set my email up correctly. The problem is I can not send out an email or a newsletter from the site.
Answer
2009-06-30 00:30
Ali
General Information:
Do I have to ship all products myself?
Answer
2009-06-30 14:22
hussain
Basic Site Set Up:
Hi, i have problem. I have set up my store and added alert pay as checkout. When customer checks out and confirms order it says "Sorry, the item name field cannot be left empty. Please try again." or some time it says merchant does not accept currency. please can you help me on this as i do not understand thanks
Answer
2009-07-04 14:38
Carlos
Basic Site Set Up:
Wen I change options like site name, if I use special caracters like "з" or "~" they are substituted by one image. how can I use special caraclters in all the site?
Answer
2009-07-05 11:29
allyson
Basic Site Set Up:
1) how do I remove and replace the vstore logo? 2) how do I make the banner smaller. Mine is taking up SO much space at the top. Thanks. Allyson
Answer
2009-07-06 00:30
thersa candler
Other Questions:
How many products is allowed on basic service?
Answer
2009-07-06 17:46
kevin
General Information:
do you need to add something to get the credit card option got paypal and no other sevice right now (how do you get the money if you can use creditcard with out paying a service!)
Answer
2009-07-09 14:54
Jennifer Galvan
Other Questions:
I remember my password but I can't remember my login name. I was unable to use the login name I wanted and now I don't remember what I was finally able to use. What can I do?
Answer
2009-07-10 13:23
James
General Information:
For some reason, my deleted products are still being shown on the front page and also in my stock viewer. Please tell me why they are still in my account. THank you.g
Answer
2009-07-12 15:02
Tom
Basic Site Set Up:
I am just starting to add products to my website but I was wonering if there was a way to add more then one product at one. I have several thousand items to list but it is taking me soooo long to add each one. I recently upgraded to the premium service thinking there would be an option there to be able to do this but I only found a bulk image uploader. Please let me know how to add more then one product at a time. Thanks
Answer
2009-07-13 04:20
Anoop
General Information:
How can i download all images of my store ?
Answer
2009-07-14 17:10
david farrell
Basic Site Set Up:
my site shows an item as being out of stock. this is not so and how do i remove this please?
Answer
2009-07-16 12:24
Jessie
Store Customization:
I changed screen languages in the modules/payment/transfer.php. It works fine in the store. But in the notification email, it appears like this - "Please use the following information to make a Bank Tranfer or Direct Deposit.". "\n\nPayable to: " . MODULE_PAYMENT_TRANSFER_PAYTO . "\nAccount #: " . MODULE_PAYMENT_TRANSFER_ACCOUNT ."\nBank: " . MODULE_PAYMENT_TRANSFER_BANK . "\n\n" . 'Customer is encourage to do the payment through internet banking, cash deposit or ATM transfer. We will contact you within 24 hours to confirm your order.' Even though I changed the screen languages back to default and reset the store cache. The same problem still occurring. Any advise? Thank Q.
Answer
2009-07-17 17:35
Mary Hall
Account Management:
I have been trying for days now to get into my store site so that i can fill my shelves... so to speak. However, every time I try to log in... I am taken right back to the log in page. I am new to all of this vstore stuff. Could you please help me. Thank you, Mary Hall
Answer
2009-07-19 13:37
sitti darnawati
Other Questions:
Why my site show "down of maintenance"
Answer
2009-07-21 10:49
Carlos
Store Customization:
Im using the free acount and im traing to set up the site in another language. I can chamge almoust all site in the language functionality, but I canґt change the buttons text. For exaample the Buy Now button. Itґs possible to change this ?
Answer
2009-07-21 14:24
Alex
Basic Site Set Up:
Hi. I have an empty store. I just wanna know. Can i sell your products' and earn some comission for myself???
Answer
2009-07-22 11:24
shaka
Basic Site Set Up:
Hi, I'm a newbie with vstore. I'm upgrading all my product on the store, but when I click on the preview of the product, some images open big, other are small...How I can enlarge all the preview of my store?I try in the options, but I don't find any options. Thanks Angela
Answer
2009-07-23 22:02
carola
Store Administration:
do I get an email confirmation when order is placed?
Answer
2009-07-25 16:18
thersa candler
Other Questions:
Is there a Form for the customer to fill out to order free catalogs? Request Catalogs
Answer
2009-07-27 10:05
Lorna Harte
Basic Site Set Up:
I have bought my own domain. Can i use point my new shop at this domain??
Answer
2009-08-02 08:03
Richard Lee Grady
Store Customization:
It is possible to create an free online store were you do not need to create an account to buy a product?
Answer
2009-08-15 08:33
Thitima
Basic Site Set Up:
I want my site to give free shipping on all orders, how do I set that? Many thanks.
Answer
2009-08-16 15:20
jenny
Store Page Editor:
Is it possible to add pages to the page editor section besides the defualt pages? and if so how do you do this I need to add two pages, one is for a warning on some of my products and I was wanting to add a printable order form.
Answer
2009-08-17 12:10
tropicjm
Basic Site Set Up:
hey, is there a way for me to do discount on large orders. say, if a ball cost Ј1.00, and I say 'buy 10 and get them for Ј0.90. how do i give that Ј0.10 back?
Answer
2009-08-24 07:32
andrew ellenthorpe
Basic Site Set Up:
Im trying to ad my store to google and they have asked me to paste this inbetween the head and the body . where do i find the section where i paste it
Answer
2009-08-24 14:04
Jeremy Dreyer
Premium Features:
I am currently using the basic system to get a feel of the system. I have another shopping cart which allows the following features and need to know if Vstore can provide the same features: 1.Total weight of order is shown on back end order page? 2. Ability to edit the order and shipping and shipping costs in the back end ? 3. The ability to create standardised email responses which are saved in the system and then used to manualy confirm orders after the initial pre-order notification is received ? 4. We do not process card payments in real time but receive the credit card info in the backend order and we then run the cards manualy using our own card processor. Is the available ? 5. The ability to edit and adjust addresses and add products and product quantities in the order? Thanks for your response
Answer
2009-08-24 20:08
christine
Basic Site Set Up:
My product description isn't being entered in paypal when people are paying for a product through my store. It just comes in as my store name.. why?
Answer
2009-08-30 23:53
Harvey
Basic Site Set Up:
When adding products, how do I assign a product to a specific category?
Answer
2009-09-01 10:11
papawilley
Premium Features:
Hello I signed up for the free store and wanted to know if i purchase the premium service for 22.95 per month does that include the drop ship products loaded onto the store?
Answer
2009-09-04 02:48
Tony Clarke
Basic Site Set Up:
Why does my site continually crash when trying to load photos of my products ? Is there a minimum size and memory requirement of the photos ? Only trying to upload small .jpegs. This is really frustrating.......making it very hard to add content to the site
Answer
2009-09-05 12:40
Easton
Basic Site Set Up:
HI I Created a site using the vstore.ca site.My domain name is http://TrueApparell.vstore.ca, it was up yesterday and now it's telling me,the site don't exist!! What's the problem? And can u fix it? Please!!!!!!!!!!!!!
Answer
2009-09-10 01:22
angel
Other Questions:
Once i create my account with you, is it free for use? or we have to pay accordingly?
Answer
2009-09-17 13:57
Cheryl Barada
General Information:
Can I have more than 1 free site? If so, do I have to open a new account for each one? Thansk, Cheryl
Answer
2009-09-17 17:12
James
Other Questions:
I got this error when trying to preview my store: 1146 - Table 's_wl_jkelectronics09.sessions' doesn't exist select value from sessions where sesskey = '5d1deb61d086c6fe94bc793537782d4b' and expiry > '1253221660' [TEP STOP] What does this mean? How can I fix this? Thanks in advance
Answer
2009-09-17 21:37
jessica
Other Questions:
im not sure if im writing this in the right section but i cant find anywhere else to contact you as a customer of someone who has an online store through you. hopefully you can help me or send me in the right direction. i had purchased an order back in march and have not recieved my item or money back. i have tried contacting her many many times and i do not get a response. at this point i want my money back and it is too late to file a dispute through paypal. her store is prep and posh. could you please help me settle this matter. thank you, jessica
Answer
2009-09-25 22:06
Savi
Store Page Editor:
Can we remove the links for vstore.ca from footer? If yes, then how? Thanks
Answer
2009-09-29 21:02
kathy
Basic Site Set Up:
Hi, i would like to know how to change my store title as right now in Yahoo, Google, they only has my store name which is not good enought for people to find me....pls adv thanks
Answer
2009-10-01 12:17
Chefrie louise calvin
Store Administration:
hi i have a website http://cherie.vstore.ca/ and i cannot remember what my login was.. hopefully i registered with my email address naturalhaisecrets@hotmail.com i cannot think what it could be i havent used it in a while and iwant to set my site up properly please could you reset my info pelase and send to the email address above? thankyou
Answer
2009-10-01 14:51
kathy
General Information:
Hi, I would like to know how to change my title at as right now Yahoo only put my store name, which is not good enough to let people find my store
Answer
2009-10-02 11:04
Adrie T
Store Administration:
Can I have another user to manage the store with less capability than me to do some specific task only ?
Answer
2009-10-04 06:49
Stephanie Otteson
Basic Site Set Up:
All of my prices are showing up as 0. I set my default localization currency as directed. I set the english.php language currency code to correspond as directed. There is no change.
Answer
2009-10-04 07:11
iqbal khan
Other Questions:
can i post google and adbrite ads on my store
Answer
2009-10-05 16:58
dominick sodano
Premium Features:
Hi How can I temporary drop down from premium website to free website. will my items in the store I have now get delete when I go back to the free website. Thanks Dominick
Answer
2009-10-06 05:27
Peter Ross
Basic Site Set Up:
I sell firearms related equipment, does that fit into your prohibited section?
Answer
2009-10-09 05:34
Kenneth Williams
Store Administration:
Under the configuration section there are some items that show a 0 for false and a 1 for true, but some of them also show the numbers 2 and 3. What do 2 and 3 mean? Thank you!
Answer
2009-10-09 14:26
fabiano trevisiol
General Information:
why my domain ( www.ftstoreonlineworld.com )work on the address and not when i serch it on google or any other engine ? thanks fabiano
Answer
2009-10-15 18:40
Linda
Basic Site Set Up:
Google Analytics - Where do I paste the "tracking code" in my site?
Answer
2009-10-16 13:40
John Bowden
Other Questions:
What is your store address?
Answer
2009-10-20 18:40
William Rance
Basic Site Set Up:
I have just followed your excellent article on setting up the Paypal IPN moule. all went okay but at the end paypal gave me:- quote. identity token when setting up Payment Data Transfer on your website. unquote. this is a long series of letters numbers etc. What do i do with this? Please advise regards Bill
Answer
2009-10-24 17:38
CHARLES WARD
Premium Features:
If changing to premium service, do I have to relist everything all oaver again?
Answer
2009-10-26 21:31
Adrie T
Store Customization:
How can I change the logo or the name of my Store using my own design logo ?
Answer
2009-10-26 23:51
alyse
Store Operation:
can i add a "add to cart" button for my products on another website and link it to my vstore store? thank you, alyse alyse@compu-tag.com
Answer
2009-10-29 15:29
charles ward
Basic Site Set Up:
Hi, I already have a domain name, How do I point it to my site?
Answer
2009-11-04 23:50
oscar
Basic Site Set Up:
i'm trying to setup a site but for some reason i can be able to get a vstore set up how can i be able to do this do i have to buy a domain. please help i relly what to start this as soon poseble thank u
Answer
2009-11-07 16:28
joel
General Information:
How do i set up my email for my store? I notice that when someone email me from my store using "contact us", i dont get the email. thanks
Answer
2009-11-10 12:19
Cindy Wagoner
General Information:
I do not think I have pay pal right on my store. When you order It does not show the credit card option. It just goes to pay pal. I need to be able to take credit cards, not everyone wants to open a pay pal account.
Answer
2009-11-11 10:23
Brenda
Other Questions:
I would like to know how much the premium store costs are before setting up the store.
Answer
2009-11-11 15:09
RAY
Store Operation:
I had my assist update my website and she uploaded the test file of all my products in the wrong an excel format. Now,not one product is showing up on my store front. My question is what do I need to do to bring my products back to view on my store front?
Answer
2009-11-12 21:16
janisian
Store Customization:
Where will i change the theme of my store?
Answer
2009-11-13 08:19
Jerry
Other Questions:
Maybe I am off of it, but where does it show how and what to do to signup on this free account setup?
Answer
2009-11-15 19:55
Jerry
Store Administration:
I set up my discount code, but when I went through checkout there was no option for a code. What am I doing wrong?
Answer
2009-11-16 23:26
Stacey Thiessen
Basic Site Set Up:
How do I add subcategories. For example under my Apparel main category I would like to add tops as a subcategory.
Answer
2009-11-18 12:39
Vickie Brisebois
Store Administration:
Hi! I can't get into most of my category links in my store. When you click on a link it just goes to the main/intro page. What's happen! Thanks, Vickie
Answer
2009-11-18 12:54
valerie bordeleau
Store Operation:
customer received this message when they try to pay with paypal "Please enter an amount greater than zero"
Answer
2009-11-22 22:39
SHERRIE
Basic Site Set Up:
Can I add other categories to my free website or is this feature available only to premimum site holders? Thanks, Sherrie
Answer
2009-11-24 16:49
Terri
Other Questions:
Setting up the payment for using paypal Button? Tested it and it not correct. What should I do? tks
Answer
2009-11-25 15:30
crystal veniey
Other Questions:
When I logged into my admin section of vstore, I noticed I have a customer order. It displays "preparing paypal ipn" as the status but when i log into my paypal account, it doesn't display a payment pending. it doesn't display anything to the effect that an order was placed. what can I do to fix this? Thanks.
Answer
2009-11-25 23:08
Diane Turner
Store Customization:
How do I delete some products from sale? Many thanks,
Answer
2009-12-03 14:03
Gordon Young
Basic Site Set Up:
We have a new website almost completed for our church. From time to time we will be selling cds & dvds as well as receiving donations. We need our website set up tp use paypal and visa cards.Do you have software that will provide this service. If so, what is the cost? Thank you! Pastor Gord Young
Answer
2009-12-03 19:08
Guy Johnson
Other Questions:
How do I build my own shopping cart?
Answer
2009-12-06 18:21
Latanya Taylor
Other Questions:
I don't use paypal, and I will be having my own merchant account set up/integrated by Monday, until then, I have chosen one of vstore's merchant accounts, however, I am wondering where do my payments go as no banking was asked of me upon installation? Thanks!
Answer
2009-12-07 10:42
B. Lok
Other Questions:
Do you monitor websites you are hosting that they truly deliver what they are selling so your reputation as a websites' hoster doesn't get damaged?
Answer
2009-12-07 15:29
Easton
Basic Site Set Up:
When i post my products,why do they show up in the wrong places?? Please help me?
Answer
2009-12-10 20:40
Dawn
Basic Site Set Up:
Just wondering can you have a main category and set up subcategories within? I cannot seem to find the link to do so. Thanks.
Answer
2009-12-15 17:57
steve
Basic Site Set Up:
i want to use uk royal mail standard shipping on the shop but cant get it to ,it displays the wording below can you tell me how to rectify this. This is currently the only shipping method available to use on this order. Royal Mail Standard Parcel Sorry, this shipping option is not available for this order regards s.weaver.
Answer
2009-12-19 13:51
charles ward
Store Promotion:
How can I send my site info to my twitter account? Or can that be done?
Answer
2009-12-19 19:46
Jeff
Basic Site Set Up:
I got a purchase and recieved payment with paypal but the order doesnt show on my store. It doesnt show any pending or completed sales. Anyone know how to fix this?
Answer
2009-12-23 06:14
aman
Other Questions:
how to upload my ebook into a store?
Answer
2009-12-23 20:45
David Gray
Basic Site Set Up:
I put 1 product in office products and it comes up in categories as 1 product and goes to that product in next page but if you click on the product to go to the description page it goes to a page saying product not found. Can you tell me whats not working? I put the description,price weight.quanity and previewed and insert but it wont work.
Answer
2009-12-24 15:04
Natasha
Other Questions:
If I sign up for the premium service, am I bound to any one-year contract, or can I cancel an any time? Also will I be billed per month or the annual fee taken in advance? Thank you.
Answer
2009-12-28 22:43
shannon
Premium Features:
I am interested in starting a store and I realise I must start with the basic service before I can upgrade...but before I go to all the hassle of starting one with the basic package I want to know upfront the cost for premium service. Thank you. Shannon
Answer
2009-12-29 17:43
terri
Basic Site Set Up:
I'm trying to remove a small image that I uploaded into my home page editor and it says type none in the space to remove it and it will not do it can you please help me Thank you Terri
Answer
2009-12-30 21:36
Jae
Basic Site Set Up:
Why does my store show the item yet when I click on it, it says- Product Not found!?
Answer
2010-01-01 20:12
Nhi
Store Administration:
Hi dear, why all my items still listed at the price zero even though the Language currency matches with Default Currency ?
Answer
2010-01-03 00:38
Katia
Other Questions:
Hello there, I very much appreciate the product that you are allowing us to access for free. I however have a question. I have set up the Canada Post Shipping Module and it's working fine. However, when I go to Check Out, it shows the weight of the package. For Example...Canada Post (1 x 3 kgs). How can I remove this information? I don't want clients to see this info. Thanks!
Answer
2010-01-08 13:07
joseph
General Information:
I purchased a domain though vstore and then left and now back. How do I get the domain that I have with you to show up on new vstore website. I have the basic store now and will be upgrading in a month
Answer
2010-01-08 22:08
Cheryl
Other Questions:
What is the price of a Basic Package and Premium Package? I looked for a pricing guide, but could not find one. Thanks Cheryl
Answer
2010-01-09 12:23
james
Basic Site Set Up:
what number should i use for customer service contact? thx
Answer
2010-01-12 11:47
hankorstanje
:
how i change language or implant multiple language and why is thai unreadable if see inon web in my prievieyw all show ok but if see on site its crambeled all
Answer
2010-01-16 17:43
Scott Roe
Premium Features:
Easy Upload Feature; Can this feature be used to upload changes (sales or new products) that have ocurred outside of Vstore (in my brick & mortar store)? IE is there an easy way to keep my stock in sync when I sell something by phone?
Answer
2010-01-19 17:09
Sam
Other Questions:
I want to build a Travel & tour site for our travel business. Is it possible to build one here? Thanks, Sam
Answer
2010-01-21 10:34
John Atey
Store Administration:
Allow do I setup a control panel for store subscribers? and how do subscribers upload their images?
Answer
2010-01-21 16:17
marius
Basic Site Set Up:
I want my visitors not to create acount and buy and only to reserve products of my store. What should i do? Thank you.
Answer
2010-01-23 17:20
Josh
Basic Site Set Up:
Having trouble getting the usps shipping module working in test mode. According to USPS i am supposed to get the test mode to work then switch to non-test mode. When i test this it doesnt make the usps shipping method available. What am i doing wrong?
Answer
2010-01-24 11:14
Galuh
Other Questions:
Can I buy domain name from Vstore but still using free service?
Answer
2010-01-25 04:50
Russ
Basic Site Set Up:
Hi, Can we upload more than one picture for each item? We need around five pictures per item. Can we use our domain name in basic account? How much per month if we use premium account? Will we have phone support for premium account? is it 24 hours? Sorry for so many questions and appreciate your helping. Thank you Russ
Answer
2010-01-25 15:43
yang
Store Administration:
dear sir, when i want to add new banner, i use choice picture from server, but is not work, how can i upload the picture to the server? thank you
Answer
2010-01-27 16:47
stella
Store Operation:
Hi, I would like to know, if your site is ideal for me, because my products are ebooks. Thanks
Answer
2010-01-28 16:18
easton painia sr.
Store Operation:
OK!How u doing? Yesterday i had my first customer and she told me she paid with a credit card.When i went to my store info there was no sigh of a transaction.So i checked my paypal account still no sigh of a transaction.Then i noticed the auto return wasn't setup of the IPN Module.I finally set the Auto Return and the IPN Module rite.So my question is:If the IPN Module and Auto Return was wrong yesterday and a customer made a transaction yesterday thats not showing up in my records! With every thing rite today "Will the transaction show up?" and "When will the transaction show up?"
Answer
2010-02-02 20:29
Fiona Allen
Basic Site Set Up:
Do you support $AUD in VSTORE? Thanks for your help, Fiona Allen.
Answer
2010-02-06 01:14
Galuh J
Other Questions:
Hi Vstore, I really like ask two questions: 1. I have several pictures of one product i sell, like i take different angle of one product and i want to show all not only one picture one product. Is it possible to do that and can you tell me how? 2. I want to have testimonial from my customer, as far i saw on my vstore control panel, i dont see that option, or adding new page. Is it possible to add new page, or should i change to premium account to add new page? (I have free account now) Thanks Galuh J
Answer
2010-02-06 05:22
Beth King
Store Page Editor:
I have a meta tag on my front page and can not figure out how to remove it. Is there a way to redo it without loosing products? Beth User name:kbeth1962 Domain: collectiblecreationsonline.com
Answer
2010-02-09 13:59
loriane
Basic Site Set Up:
why did my logo disappear?
Answer
2010-02-12 07:30
kissu
Basic Site Set Up:
How to display any other Shipping option/module for the customers??
Answer
2010-02-14 04:05
caroline fitriani
Basic Site Set Up:
I am a free member. Pls inform me how much bandwidth and disk space for free member. And how much is for premium member. Thanks.
Answer
2010-02-15 12:35
Debbie Wisniewski
Basic Site Set Up:
I use propay to process credit cards manually, but I do not see a module that will allow me to just capture the information needed for me to process credit cards manually. Is it possibly for me to do this or am I just missing it? Thanks, Debbie
Answer
2010-02-17 07:18
Fiona Allen
Basic Site Set Up:
What is the store zone and how do I change it from Florida? Thanks for your help, Fiona Allen
Answer
2010-02-21 20:46
Jennifer
Store Customization:
Is there a way to change the catalog display so instead of having 1 item per row you could do like 3.
Answer
2010-02-23 08:32
Fiona Allen
Premium Features:
Hi, I have registered a domain for my store and I am wondering if I can use my domain name as my contact email address. if I can how do I go about setting it up? Thanks for your help, Fiona Allen.
Answer
2010-02-26 09:06
Oriol Hernandez
Store Customization:
Hello I have a question with my online store, I would like to know if it's posible to change the product browser layout. Inside each category all the products are displayed with the classic horizontal row. I would like to change it and show the products on vertical columns, like the "new products for February" on the front-page. I would appreciate your help, thanks for all. Best regards, uri
Answer
2010-03-01 04:39
NIC
Basic Site Set Up:
Is it posible to have more thn one image per listing if so please can you advise on what i need to do
Answer
2010-03-03 11:31
James Heald
Basic Site Set Up:
I am new here and am having trouble on getting my site verified by google site map where is it that I am supposed to put the verification code.. i have downloaded the code and saved it to my computer. What do I do next? Please help I been at it for 2 days now...HELP PLEASE!
Answer
2010-03-06 19:17
Jeny
Other Questions:
How can i add the code for the FREE HOSTED live help chat. I already installed it and almost done with everything but i do not know where to copy and paste it.
Answer
2010-03-08 09:36
Dakotah
Account Management:
Can I go back to a free account after I already purchased the premium membership
Answer
2010-03-09 01:11
arthur
Other Questions:
Why my Google checkout image appeared on the top of my header? Kipliani.com
Answer
2010-03-13 13:09
Dave Soika
Basic Site Set Up:
I have an existing site and domain. What is the procedure to change over to this site once I create it in vstore? I want to keep my existing domain name and address. Thanx D Soika
Answer
2010-03-13 13:11
Dave Soika
Basic Site Set Up:
I have an existing paypal account on an existing website. How do I cross that over to the site I am designing with vstore? D Soika
Answer
2010-03-14 14:48
jason
Other Questions:
i just signed up for a store. and i was told i would get an email confirmation. but it is going on an hour now and i still didn't get it. what is going on?
Answer
2010-03-14 18:04
Sylvia Dickens
Other Questions:
I did not get my confirmation email after signing up. My store is yourpetpalace.vstore.ca Thanks for your help. Sylvia Dickens
Answer
2010-03-14 23:00
DSoika
Basic Site Set Up:
I accept paypal from 2 other sites also - will this change affect anything? D
Answer
2010-03-15 23:19
caroline fitriani
Basic Site Set Up:
I do not receive order confirmation email. So do my customers. Is there anything wrong? Could you help me? Thank you.
Answer
2010-03-16 01:59
jason
Store Customization:
hello i am having trouble with 2 thing's/ 1) the contact us page editor doesn't allow hot links to be added for email. so my customers will have to copy and paste my email? 2) i'm having trouble getting the gotlinks exchange to work. the walk through isn't exactly what is on the page on their site. they only have 1 code box where as you have 2 boxes in the tutorial. thank you
Answer
2010-03-18 07:07
Faraway Flowers
Store Customization:
Can I add as background (wallpaper) to my pages? If so, how?
Answer
2010-03-19 14:06
Tim
Basic Site Set Up:
I have more then 100 items in certain category, and I need to sort those items in subcategories, about 5-20 each. Moving 1 item at a time will take a lot of time I don't have. Is there any other way to do it faster?
Answer
2010-03-21 10:37
Windsurfer
Store Administration:
I subscribed to your premium service and I am in Ontario and am trying to set up the taxes to be charged to different provinces and i am having a hard time understanding your explanations in the help file. Also i tried to put BC in and it keeps disappearing and I have 2 in there called Qc I was hoping you would have some clear instructions as to how to go about this since this is a very important feature that needs to work properly
Answer
2010-03-24 20:36
Audrey Stirrat
Basic Site Set Up:
I am interested in using this for the creation of my on-line store but was wondering if i have my own web hosting do i use that or should i use yourselves and just like to my site
Answer
2010-03-25 13:19
JayDee Jepsen
Store Customization:
Hello, If I build a ecommerece site with you can I add a 3rd party shopping cart such as a cart from www.ejunkie.com? do you have ecommerece flash sites?
Answer
2010-03-25 14:15
Carrie
Store Operation:
Hi- I have two questions: 1- can I set up a product to include a line for customizing? (Ex- if they want their name engraved etc) and 2- I've set up the Paypal IPN and you can see the credit card icons on my site but you can't click on them- what do I need to do? Thanks!
Answer
2010-03-26 12:17
Carrie
Store Customization:
Hi- I'm trying to reword the "confirm order" button in the display languages section but it is not working. I've tried reloading, clearing the cache for the store and the browser, but nothing is working. When I place the mouse over the button it displays the new words but the button itself still says "confirm order". Can I fix this? Thanks!
Answer
2010-03-27 15:04
tina kunkel
Store Administration:
Can i upload my own template for my store
Answer
2010-03-29 09:10
Reshma
Basic Site Set Up:
Under "Modules" I choose "Shipping" and I have given the value for "First item plus additional item" with shipping zone "India". But when I try processing an order, the shipping charge is not getting calculated. Could you please help me?
Answer
2010-03-31 23:51
Tim
Basic Site Set Up:
Hi. I already sent you my question few days ago but still didn't get an answer. The problems I have are critical for me so I sending my question again. So first problem - I don't know how to make subcategories browsable in main content area when viewing certain category on the web site. Only way I can see subcategory is from contents tree which is not convenient for a user. Second problem - Counter of certain category shows wrong number after I tried to use EasyPopulate tool by your advice. I read manual, properly tried to change one item and rolled back but counter shows same wrong values, incrementing now when I add products.
Answer
2010-04-06 17:06
steve apodaca
General Information:
How do I add taxto my sie
Answer
2010-04-08 17:23
stacey
Store Customization:
we dont seem to be reciving any emails from the clients i have tryed to pretend to be a client and asked a question but then i do not recive it the outher end what am i doing wrong ? thankyou
Answer
2010-04-11 14:15
Lalise
Basic Site Set Up:
can the vstore scripts be downloaded within my site? thanks
Answer
2010-04-13 02:55
telulah
Basic Site Set Up:
where do i find the 160 templates for my store please?
Answer
2010-04-13 07:53
Cherie Hegarty
Store Operation:
Hello, 1) I need to set my store up so it shows GST but I cannot figure out how to do this, please help? 2) I did a test payment through the site and I want to change where is says the order will be delivered in 2-5 working days, how do I do this? 3) Once an order has been placed and payment made by paypal, how can I get the website to notify me? how do I process the order show it has been shipped and then completed? 4) I tried to add in postage rates, but gave up and did it on paypal.... how can I link the postage rates from v-store into paypal? 5) I would like to offer my customers a discount on sign up (gift voucher) how do I do this and how do I get it to effect the amount due in paypal? I would really appreciate a reply asap as I am expecting to advertise my site soon. Thanks Cherie
Answer
2010-04-13 15:33
Thitima
Basic Site Set Up:
Hi, how do I configure an automatic invoice and payment email, the type that would automatically sent out to customer right after they make their orders which contains details of the products they've ordered, price, and the link that link directly to where they could make their payment (in this case, 'Paypal')so they can pay right after my store confirm their orders. Regards,
Answer
2010-04-13 23:00
murtaza
Other Questions:
are your services pci dss compliant? does it has to be implemented by the shopping cart or the merchant regards
Answer
2010-04-17 19:08
joe
General Information:
In shipping set up how would you set up if you want to add a percentage % 1:7.95,35.00: 1000.00 I want 12% entered next in between 35.00: and 1000.00 do I add like this 12% thanks joe
Answer
2010-04-18 01:42
john
Basic Site Set Up:
I run through a test purchase, and can't figure out why no tax is being charged. I set tax rate, zones etc....what might I be missing? Thanks!
Answer
2010-04-19 14:22
NIC
Basic Site Set Up:
Hi When you proceed to checkout and reach the payment page which in this instance we only accept paypal but when you click on continue you are taken to sign in page this happens even when logged in and as such you are unable to complete your order can anyone please advise Regards Nic
Answer
2010-04-24 02:52
greg
:
Hi, in my website when customer want to see some category, have this "There are no products to list in this category." , can u help me please
Answer
2010-04-26 16:52
Jean
Basic Site Set Up:
How do I edit meta tags so that my store description and keywords show up when people look for my website?
Answer
2010-04-27 23:58
wary
Account Management:
hello. I already set up my vstore. I want to know whether I can change my URL and how? Thank you.
Answer
2010-05-02 19:05
The Gifted Bee
Store Page Editor:
How do I add a image to my front page? I've uploaded several images but I can't seem to add them to my front page. Help!
Answer
2010-05-06 00:30
Piero Sichera
Other Questions:
Can I sell E-books and let people download the content? Thanks
Answer
2010-05-06 17:10
James Powell
Basic Site Set Up:
I just set up a V.Store called Super Savings Electronics. Can someone tell me what the best procedure is to find merchandise to fill up my store? Thanks! -jp
Answer
2010-05-14 01:10
Brett
Other Questions:
Hello. I recently visited an electronics website hosted by your network. Best Price Electronics. http://bestpriceelectronics.vstore.ca/ This website I have found to be a complete scam. I payed 680$ for a product on their website and after I payed they have given me zero communication. After accusing them of fraud they deleted my account of their website and my feedback left on the website informing people the site was a fake. Is there anything you can do to help me? I'm finally a federal police report soon in hopes of finding the persons responsible of the site and refunding my hard earned money. Thanks, Brett N.
Answer
2010-05-17 09:41
WilliamHammond
Store Customization:
Can I add my own store copyright? My GoDaddy domain and SSL certificates, without direct links to GoDaddy products? A WebOfTrust and Norton Safe Web seals?
Answer
2010-05-20 19:35
maxine
Basic Site Set Up:
how can i turn off site subscription? I don't want my customers to sign up for anything.
Answer
2010-05-23 20:07
eaterofwisdom
Store Customization:
I am trying to display the article page. Where are the instuctions for article manager?
Answer
2010-05-24 06:09
Tracey
Other Questions:
I will be selling my products from Australia am I able to do this.
Answer
2010-05-25 11:58
Keith
Basic Site Set Up:
Is there a way to remove the "Buy Now" button from some products? Or how to make a category that will just have information listed about products that I can link to the actual products I wish to sell.
Answer
2010-05-28 13:16
Stacey
Store Customization:
Hi. The categories box on my website is too wide. Does anyone know how to shorten it? Thank you!
Answer
2010-05-29 12:33
Vladimir
:
Получил письмо подтверждение о регистрации но линка внутри на вход на сайт нет. пытаюсь зайти через пароль и логин все время пишет что такого пользователя не существует. объясните.
Answer
2010-05-30 13:56
carmen r rivera
Basic Site Set Up:
I was trying to add a picture to my Contact Us page and somehow I lost the page. Can you please tell me how I can get it back. Thank You, carmen
Answer
2010-06-01 12:48
ken
Basic Site Set Up:
when purchased items are shipped, where are they shipped from. I don't want my customers in Canada to be stuck with shipping costs
Answer
2010-06-05 13:02
carmen r rivera
Basic Site Set Up:
Hello, My products come in different colors. Can you tell me how to add the color choosing feature for buyers.thanks, carmen
Answer
2010-06-09 16:46
TheStrapFactoryInc
Basic Site Set Up:
Shipping page is showing additional rates for Per St per Item and Region Based rate. I only want to offer Flat Rate within the USA for $2.00. I will not be shipping out of the country. Can you tell me how to delete these other rates and leave the flat rate only. Thank you, carmen
Answer
2010-06-12 17:12
jimbo
Other Questions:
If I setup a site then decide to sell it is this possible
Answer
2010-06-17 11:36
richard
Other Questions:
I am trying to link my products to google shopping and it would appear that I need google checkout to enable me to do this however there appears to be no facility on basic store to set up this facility any help in this direction?
Answer
2010-06-18 03:41
Vinod
Store Customization:
Hello I want to place pages like Home, about us, Contact us, at upper side where My Account, Cart Content, and checkout buttons placed. my store http://efashion.vstore.ca a Premium member.. Reply soon with solution please
Answer
2010-06-19 14:21
carmen
Basic Site Set Up:
I registered with Charge.com but they are not in your payment module list. Can you tell me if it can be added to my website. thanx carmen
Answer
2010-06-20 05:25
Alain
Store Administration:
Hi, How to change the "customer details" like Suburb and State as these is for USA use and make it more international use. Change to City and Country.
Answer
2010-06-23 20:00
mike
Store Promotion:
why can't the borwsers show my website when I type in the store URL the browser say's can't find can you help please? thanks mike store URL Is http://prospectorstools.vstore.ca/
Answer
2010-06-26 00:30
Miles
Premium Features:
Hi, I am interested in the Premium Service. If I sign up for it, will I get a bill every month, or all at one time? Is there a way to quit if I don't want to have a store anymore? If so, could you tell me how? Is there a contract? Thanks
Answer
2010-06-26 19:44
mike
Other Questions:
how and where do i bolg URL so that it shows up on my home page , thanks , mike
Answer
2010-07-02 05:30
janet
Basic Site Set Up:
Hi, I am one of those living oversea. I hope to register e-commerce websites. What payment method do you support? eg. master card, visa? Many thanks.
Answer
2010-07-02 10:59
MaryAnn
Basic Site Set Up:
I would like to remove the Cash on Delivery Option but am not sure how to remove it. Can you help?
Answer
2010-07-05 08:33
richard
Store Customization:
how can i add more languages to website
Answer
2010-07-05 15:08
happyhour
Basic Site Set Up:
Hi, how many products can I put in the online shop? What is the size of pictures of my products be posted? Do you provide an unlimited website storage and unlimited access for people to access online shops? Thanks very much for your help and answer
Answer
2010-07-08 15:11
tunasof
Basic Site Set Up:
Dear Vstore rep, I am new in vstore. The challenge i have are as follows: I am from a country excluded in the services of pay pal and vstore.ca wants store owners to open an account with pay pal. How do i go about this. Secondly, how do i get products to display in my store. My observation was that when i clicked on a link for instance,my store is about general electronic. When i clicked on electronic icon at the front page. i was taken to another page with different product links though on electronic but the site address look like they are vstore.ca store owner. am I to help this people sell their products or how do i get products to sell in my new store? Lastl, what is the difference between pay pal and osEcommerce partners. Can i use any of this partners in place of pay pal? Thank you
Answer
2010-07-08 20:50
abner fearon
Basic Site Set Up:
I would like to know step by step how to post my own banner in my site. The "insert from server" box shows up and im looking to insert a banner straight from my computer.
Answer
2010-07-10 20:13
evlye
Basic Site Set Up:
How do I process dropship orders to several different dropshippers.
Answer
2010-07-11 02:28
johnny
Basic Site Set Up:
how do i add products to my webstore?
Answer
2010-07-12 20:54
Lisa
Account Management:
How much profit will I make? I don't understand how I make the money.
Answer
2010-07-13 19:50
Jesse Perez
General Information:
Can I set up my web site, so that I can sell articles of information where visitors can pay thru Pay Pal, and then download the article without leaving the site?
Answer
2010-07-14 09:22
Yvonne
Account Management:
Hello there, I'd like to delete my account and remove my store. I can't find any way to do this from the menus. Can you help please? Thanks very much. Yvonne
Answer
2010-07-24 18:58
Daniel
Store Operation:
I made some sample orders but the product quantity did not change according to the order. What should i do? Admin/Configuration/Stock/Subtract stock is turned on. Thanks
Answer
2010-07-26 06:41
Eric Pan
Store Administration:
Hi there, I am setting up an online store from New Zealand. Just got a problem to setup shipping module. I try to set 3 zones for shipping, which all located in NZ. I tried to set zone 1 as local delivery, used table table rate to set zone 2, but got no where to set zone 3. I tried to use "extra table rate", which seems like an option but not working. could you help? many thanks. my site combo.vstore.ca
Answer
2010-07-27 13:04
sola nathan
Other Questions:
How can I print off invoices?
Answer
2010-07-29 20:41
Phil
Basic Site Set Up:
Hi I am confused about the zone dropdown in the TAB MyStore, This is to set up the shop i believe, Well it does not let choose anything, the default was Florida but now there is nothing, I presume this should be set to my country UK, but it does not give any option now, Allso I cant seem to keep My prices set to GBP they allways revert back Dollar, My Default Currency is GBP, Please help
Answer
2010-07-30 11:07
Greg Hill
Store Administration:
How do I download a catalog of my store, showing all the products. Seems I had this functionality in a previous version of OSCommerce.
Answer
2010-07-30 14:50
Maria
Store Customization:
is there anyway of removing the catagory-clothing-womens that is on top of the page on the left side of my banner
Answer
2010-07-30 16:49
mike
Store Operation:
how can I run a test order?
Answer
2010-08-10 08:35
Marie
Basic Site Set Up:
Hi How can i set the products weight to kg instead of lbs ? thanks
Answer
2010-08-10 23:55
SCOTT
Other Questions:
How can i take the fake buy now buttons off of my site so i can put paypal buttons on the site
Answer
2010-08-11 08:50
Charles East
Store Operation:
How can I put an item on sale (reduced price) and have that price expire after so many days?
Answer
2010-08-21 04:04
Sandeep
Account Management:
I have changed currency to INR(Rs)Indian currency and made paypal transaction option for accepting payment via paypal IPN.My currency INR in vstore website does not convert the currency to USD in paypal.Eg. Rs1000 in vstore checkout shows me $1000 in paypal webpage.What option should i check to correct it
Answer
2010-08-21 05:19
Sandeep
Basic Site Set Up:
I have installed paypal module In paypal it is asking for APN username
Answer
2010-09-02 23:19
Miss Emmeline Pankhurst
Store Administration:
Hi I have deleted some products by mistake. Kindly advise how can i restore them
Answer
2010-09-18 08:01
baker
Store Operation:
hi there, my domain name is mrfashion.vstore.ca but when i type it in on my computer vstore.com comes up how can people see my website when they type in mrfashion.vstore.ca
Answer
2010-09-18 08:16
baker
Basic Site Set Up:
hi there how can i publish my website so people can see it. my domain name is mrfashion.vstore.ca but when i type it in i get redirect back to vstore.com
Answer
2010-09-19 14:05
baker
Store Operation:
hi there i sign up for the livechat for my website, but i dont see it on my website how do i add it to my website please
Answer
2010-09-22 00:05
Mark
Store Administration:
Hi, How do I mass upload product and images? Doing them one at a time via the web interface is just way to slow. I'm looking for an upload feature. Many thanks Mark
Answer
2010-09-22 09:33
Steve
General Information:
On the add New Product page there are 2 fields: Products Price (Net): & Products Price (Gross):. Why are these fields here, and what do they represent?
Answer
2010-09-22 19:54
Steve
Basic Site Set Up:
Is my store live yet? If not when does it go live?
Answer
2010-09-29 19:15
Greg Hill
Other Questions:
Why can't I "ping" my site?
Answer
2010-09-30 09:07
Steve
Store Operation:
What is my store's url?
Answer
2010-10-06 11:23
Steve Mattero
Account Management:
Is there a way to bulk upload items into the store? And is there a way to bulk modify items already in the store? Thank you, Steve
Answer
2010-10-06 16:48
Marla Abernathy
Basic Site Set Up:
My name is Marla Abernathy and I have an error on my website: enchanteur.biz that will not allow me to preview my pages. The error says: Layers Menu Error, Set Menu Structure String: empty string. Halted. This comes up everytime I try to preview my pages. How can I correct this error? Thank You
Answer
2010-10-08 22:10
Diane Turner
Store Customization:
Can't seem to find my custom info boxes to edit them. Can you please help. Many thanks,
Answer
2010-10-11 02:31
Liz
Basic Site Set Up:
Hi, which payment module should I choose for offline credit card processing? Thanks!
Answer
2010-10-12 13:50
John Donaldson
Basic Site Set Up:
Can you edit prices in one catagory without going through each item one by one?
Answer
2010-10-12 17:11
randall lee clark
Basic Site Set Up:
i need approximately one megabyte of area to pitch the sale of my book. the pitch consists of approximately 30kb of the books prologue for the customer to view. afterwhich, the customer is invited to reserve one of 1000 copies, for a special introductory offer of $xxx. go through pay-pal, e-book will be shipped within 30 days, or downloaded on xx date. etc, etc. i dont have any money. i have one product to sell. id like to start my pitch on first page, interested can go to next page to preview and pay. thanks
Answer
2010-10-19 22:55
kabaselle
Store Administration:
Some of the pictures I upload are not come in up at my store web. I do not why. Can you tell me the reason, with this I cannot continue building my product
Answer
2010-11-04 07:15
Sarah Jane
Basic Site Set Up:
Can I use my own secure payment method instead of paypal? But I would still like to use Vstore to design and launch my website.
Answer
2010-11-05 00:21
thersa candler
Premium Features:
What is the difference between a hit & a visit?
Answer
2010-11-07 12:36
Meka J
Account Management:
how do i delete my store?
Answer
2010-11-13 01:20
Cyndy
General Information:
Hi, Paypal are asking me for an image url for a logo to use during their Checkout process. What would be the url to where my image is stored on the vstore.ca server? Thanks, Cyndy
Answer
2010-11-13 20:55
fredia
Store Customization:
I am trying to connect my business paypal account to my store so I can accept payments through Paypal. Paypal is asking for my API address. What is the API address for my Vstore account? Thanks, Fredia
Answer
2010-11-15 16:48
TJ Wilson
General Information:
How do you make any money giving away a free store?
Answer
2010-11-19 17:10
mike hall
Store Operation:
Hello why doesn't my store home page show when I go there just the title shows no products show
Answer
2010-11-22 20:46
thersa candler
Store Operation:
How do you activate the articles, to show-up on your front page
Answer
2010-11-23 12:22
rubensalgueiro
Basic Site Set Up:
Good afternoon. I wonder how the shooting site to be down for maintenance since tried to add a product and when I went out again and appears on the site where maintenance dumb to put this site normal?
Answer
2010-11-28 23:58
Alan Kindred
Other Questions:
How do I enter the sizes for my products ex: s m l xl 8 9 10 11 etc...
Answer
2010-12-06 09:52
Sereena Assih
Store Administration:
Hello, I've almost completed setting up my store, www.superbexperiences.vstore.ca but am having a problem setting up the right shipping modules. I'm operating from the UK and am dropshipping items for a supplier. I have prices for five different options based on Royal Mail postage charges including one that is free shipping. They are: * USB Gift Box - 1st Class Royal Mail & PDF email voucher - Ј7.99 * USB Gift Box - Signed Next Day Guaranteed & PDF email voucher - Ј11.99 * Standard Gift Voucher - 1st Class Royal Mail & PDF email voucher - Ј1.99 * Standard Gift Voucher - Next Day Guaranteed & PDF email voucher - Ј7.45 * E-mail Vouchers - free of charge I'm unsure of the weight of the packages to specify this for charging. How do I resolve this issue? Thank you for your help.
Answer
2010-12-08 22:14
Altech2011
Store Operation:
Hi, I added about 25 products and everything was going perfectly. Now, i cant add products anymore? It doesn't save and always showing "Product not found" longueuil.vstore.ca Anybody else with this problem? Thx,
Answer
2010-12-14 21:39
kimberly
Basic Site Set Up:
How do I delete a my site and start over setting up and entirely new store site?
Answer
2011-01-13 21:52
Kevin
Store Operation:
help...my new store that was working just fine the other day now says... Down for Maintenance ...
Answer
2011-01-15 22:33
kathleen heath
Basic Site Set Up:
I want to sell products from toy producers how do I offer thier products from my site
Answer
2011-01-16 18:05
Phillip Medley
Basic Site Set Up:
Can we add affiliate links to our website?
Answer
2011-01-18 19:29
Audrey Stirrat
Other Questions:
I have a nochex account which i am using to collect money from my customers i want to add paypal as another payment option can i have both or just one?? if i can have both how do i got about it and how would my customers access their preferred payment method
Answer
2011-01-19 13:39
Daniel
Basic Site Set Up:
where do I begin to set up my on line store
Answer
2011-01-21 14:46
a
Basic Site Set Up:
Dear Mr or Mrs, I would like to place the google analytics code in my page. but in the page editor I can only edit after the tag. thanks, Regards,
Answer
2011-01-23 00:24
yvette
Basic Site Set Up:
How to upload pictures for the items I want to sell?
Answer
2011-01-25 04:45
Siddik Paramban
Basic Site Set Up:
Any fee for making online store, any monthly/yearly fee, any charge per sale
Answer
2011-01-27 22:55
William B Davis
Store Customization:
Is it possible to set a minimum order of $10?
Answer
2011-01-28 09:17
Steve Mattero
Store Customization:
Can I remove the numerical quantity displayed in the Categories List?
Answer
2011-01-29 21:59
Steve Mattero
Store Operation:
Is there a way to do bulk price changes?
Answer
2011-02-04 07:50
Ian Carrott
General Information:
Am I right in thinking there is no charge for using your service? Please forgive my questionbut if there is no charge for this service who funds the system development and running costs. I am old fashioned and am happy to pay fair price for a great service. I look forward to your response. Sincerely yours Ian
Answer
2011-02-04 21:12
Lisa
Store Operation:
I am charging tax in Canada but the tax% varies on each province. I can figure out how to set the tax rate for Canada but I cant figure out how to set a different tax rate for each province. Can you help me with this?
Answer
2011-02-07 10:07
Wes Davis
Basic Site Set Up:
How do I restrict buyers to the United States only.
Answer
2011-02-08 16:42
Jane Wilkinson
Store Promotion:
I'm trying to place my url with search engine submitters but they come back with status code frome vstore administration as a 503 Service unavailable,I've tried my url with www & without,but can't get passed admin,is it because I'm not a priemium member? Regards Jane Wilkinson
Answer
2011-02-10 14:25
fr.vasile
Store Customization:
How do i set up the "buy now" button on all my products on the home page? Thank You !
Answer
2011-02-11 18:53
GUS COLLOT
Other Questions:
1. I have an inventory of e-books in my server. Can you sell digital goods with a normal vstore adding the download link for each product, or do you require a premium account to do this? If so, what's the price of a premium account ? 2. I have a domain I wish to use. How can I redirect this domain to vstore ? 3. Can you sell tourist packages in vstore ? 4. Do you charge commission for each sale ? What's the rate ? 5. Are merchants from all countries allowed ? Thanks.
Answer
2011-02-14 10:05
Mary J
Basic Site Set Up:
How to add background image to website?
Answer
2011-02-15 14:07
Cheryl
Basic Site Set Up:
Please tell me breakdown and total costs for premium service, in Canadian$. I need to know...your basic will not sell my e-books when I am ready. Thanks!
Answer
2011-02-16 18:19
Jeremy Rowe
Store Page Editor:
How do I come up with my own privacy policy and then get it copywritten?
Answer
2011-02-17 00:27
Marinel Villapando
Store Operation:
how do i test my vstore myself, for instance ill be the buyer
Answer
2011-02-17 20:46
May
Store Operation:
I tried my site as a real customer to see how it works. Everything is fine until I confirmed check out and it lead me to paypal page. It shows the order as 0 in value. How can I fix it? I already set up the Paypal Auto Return.
Answer
2011-02-27 15:02
GLORIA SHINAULT
General Information:
Could you please give me your actual business location and also your telephone number. I was not able to locate this info your website, vstore.ca. I am considering opening a storefront. Thanks in advance.
Answer
2011-03-04 14:09
Laura
Other Questions:
Hello Im looking at opening a website with yourselves and can not seem to find any where that has prices? Could i have a price list and also do you have an online demo? Kind regards Laura
Answer
2011-03-07 14:43
Thomas
Store Operation:
The information site says that among other payment options, the following is available: "Credit Card (Offline credit card processing. This is very useful if you already have a credit card machine)" ...which I do. What do I choose as a payment module to use this payment option? Thanks.
Answer
2011-03-10 19:46
Glen Heather
General Information:
I have some products that I want to advertise and show the prices of in the store but I do not want to sell them on line. Is there a way to remove the ad to shopping cart button from selected inventory items?
Answer
2011-03-14 16:14
Tim McKenzie
General Information:
Can I use my own domain name and not a Sub Domain?
Answer
2011-03-15 11:55
Carol
Basic Site Set Up:
Am I able to put E-Books in my store?
Answer
2011-03-15 13:48
Philip Vas Dias
Basic Site Set Up:
I would like for my products to remain visible even after the inventory reaches zero. what do I need to do in order to enable this?
Answer
2011-03-17 00:37
WOI YIN YU G
Store Administration:
When I set the net price for $35 and gross price $35, but when I preview it, the price is changed to $38.34. Why is it so?
Answer
2011-03-18 23:45
James Donovan
Basic Site Set Up:
If I have forgotten my user name and password, how can I retrieve them. Can you e-mail them to me?
Answer
2011-03-23 06:34
dusanu
Basic Site Set Up:
dont know how to delete all the products on my front page . I have deleted the top half but it wont let me delete the bottom and also the words under my biz name need deleting/changing. thanks for any help as i am stuck.
Answer
2011-03-28 03:41
Simon
Store Operation:
Are you planning to add 'Google Checkout' to your list of Payment Options? Thanks. Simon
Answer
2011-03-28 15:58
Dave Sink
General Information:
It is unclear about custom domain names. In the one question that kind of answers this, says that it is a Premium Service, which I figured. What I find confusing is that if I "buy" the domain name from you, can I still use the free site hosting or is there some kind of paid hosting that I will also need. Thanks,
Answer
2011-03-28 19:32
Pam Huber
Store Administration:
Is it possible to alter the website name?
Answer
2011-04-05 19:07
terry tobin
Basic Site Set Up:
i would like to set up a website to get affiliate links and banners - how can i do that - thank you - terry tobin
Answer
2011-04-11 12:24
nora mullaney
Store Operation:
Do you have a feed to put up products? if you do is it free? how do I access it, and put it up? also, I need my password to whitebeaches.weblodge.net but DO NOT use my two old emails:: laurathelion@aol.com and lauraladden@aol.com and lauraladden@yahoo.com I need my password to that! Thank you, laura
Answer
2011-04-12 16:00
Glen Heather
Store Administration:
I would like to know (1) how to cancel an order, and (2) how to process a refund. I cannot find these topics within the help areas of the site. Thanks a million, Glen Heather
Answer
2011-04-14 05:45
Kelly
Basic Site Set Up:
I already have a domain with hosting. Can I use that? Also, there will only be a few things in my store is that okay?
Answer
2011-04-20 15:21
joanthon shelton
Other Questions:
how much does premium service cost?
Answer
2011-04-24 10:04
mona
Basic Site Set Up:
Hi, Can I use my own domain name (like www.mydomain.com) instead of vstore.ca/mystore? best regards, yogish
Answer
2011-04-26 00:29
monicasgreatbuys
Store Administration:
Hi I'm a newbie, where can I find the advanced image manager, I can't upload any images of my items to sell. Thanks Monica
Answer
2011-05-05 11:31
Monique
Basic Site Set Up:
Hi, I'm busy setting up the site - i've come as far as the "shipping & returns" tab. I've filled in some info there already and added a comment form, but for some reason i can't edit that page anymore when i'm under the "edit pages" section - why is this so? My info is not yet complete and i don't know what made it go this way. Also, at the bottom of the page there are still the buttons "undo changes" & " save changes" (or whatever the latter one's exact wording is). When i click on it to save my changes, it simply does nothing - the button clicks, but nothing happens. I need to edit my info on this page please, can anybody help? Tnx
Answer
2011-05-09 07:04
ADLOADZ
Store Administration:
How do i upload ebooks to my site to sell PLEASE
Answer
2011-05-10 21:44
pamela hall
General Information:
why is my registration form not going through
Answer
2011-05-10 22:43
Ellen
Basic Site Set Up:
How do I add a new page? How do I then add a new product?
Answer
2011-05-12 19:31
Oscar Laster
Basic Site Set Up:
I'm trying to place my products in a certain category but I don't know how Example: I want Sports Cards to be a main category and Basketball cards to be a sub-category and place cards under it. Please e-mail me the answer, Thanks
Answer
2011-05-13 04:34
robert wyler
Store Administration:
how do i activate my account? thanks
Answer
2011-05-15 13:27
Audrey Stirrat
Basic Site Set Up:
how do i set a minimum order value on my store
Answer
2011-05-20 16:51
Oscar Laster
Basic Site Set Up:
I was adding products and reach a 100 entries and I can't seem to get back on the add page. I can't add categories or products. Please what do I need to do. Thanks
Answer
2011-05-25 16:43
Nicole
Store Operation:
Our site (www.rocknfeathers.com transfers to inked.vstore.ca) comes up with many issues after one person views it, its not accessible to others. I need to know how to fix that problem.
Answer
2011-05-29 12:05
John
Basic Site Set Up:
Where, and do I have to insert customer names?
Answer
2011-05-30 22:39
Bobbi Grende
Basic Site Set Up:
My customers cannor access my store site. The keep getting ... Basic Stores Only: The server is too busy to process your request. We apologize for any inconvenience. Please wait a few minutes and try again. Please note that you will need to hit CTRL+SHIFT+F5 in Internet Exporer or CTRL+SHIFT+RELOAD in Firefox in order to retry. Support Code: PPT.4.3 Please advise. Sincerely Bobbi Grende (Chalandor Magickal Mall)
Answer
2011-05-31 17:23
Tracy
Other Questions:
I can't complete the sign up sheet. It says that I have unacceptable characters but I do not have any. Any help would be greatly appreciated. Thank you, Tracy
Answer
2011-06-01 15:49
Corry
Basic Site Set Up:
Can I post my own products or do I have to sell products through your affiliates, Doba, etc.?
Answer
2011-06-13 21:52
Robert
Basic Site Set Up:
I googled my my store and found it: rwc vitamins supplements and when I clicked on the link the page came up that there is no such store...can you help please. sincerely, Robert
Answer
2011-06-17 04:05
Jaisom
Basic Site Set Up:
How can i change my URL if one i get registered ?
Answer
2011-06-17 10:52
Alvin
General Information:
If I set up a site and later decide that I want to cancel it, how is that done?
Answer
2011-06-19 15:09
Landon Parris
Basic Site Set Up:
Do i have products to sell automatically once i create a website?
Answer
2011-06-24 15:25
Rebecca
Store Administration:
Is it possible allow the customer to specify details for the item they are purchasing? For example, a customer wants to purchase an item and have it personalized. How would they communicate that when making their purchase?
Answer
2011-06-24 21:16
Christina Rus
Basic Site Set Up:
The catolog customization page is not giving me an option to upload product images. Is there somewhere else that I'm suppossed to upload photos at?
Answer

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